100% FREE Zendesk Time Tracking

Zendesk is a cloud-based help desk support software that allows companies to communicate with their customers via various channels to meet customer needs. Zendesk aims to help support, sales, and customer success teams engage with their customers better.

Use Jibble to automate the tracking of hours worked on tickets in Zendesk, so you can stay on top of your game and focus on what matters most: your customers.

Effortlessly synchronize Zendesk tickets with Jibble activities or projects with just a simple click. Keep a close eye on the time invested in Zendesk tickets for accurate reporting.

Track hours directly in Zendesk with the push of a button. With Jibble’s Chrome Extension, your timer is just a click or keyboard shortcut away – no more switching between apps for work tracking!

Drill down into visual charts or detailed reports to keep track of productivity and budget costs. Use our multiple filters to identify patterns, analyze time spent on tickets, and improve time utilization.

With Jibble’s payroll-ready timesheets, employee hours are instantly transformed into timesheet reports. Pay accurate salaries and easily get all the data you need, including overtime and billable hours.

1. Create an account with Jibble. It’s free forever for unlimited users.
2. Go to Integrations in Jibble and click on Zendesk.
3. Connect your Jibble account to your Zendesk account via Zapier to power your integration.
4. Choose and sort triggers and actions between Jibble and Zendesk.
5. That’s it!