Honest Review:

TrackingTime

• Time tracking on various devices opens up possibilities for work anytime and anywhere
• In-depth reporting
• Digital timesheets eliminate the risk of human error
• Zapier integration
• Ease of use
• Uncomplicated interface
• Affordability

TrackingTime has four plans: one free and three paid options. Each plan has a different set of features that are intended to address certain needs at every tier, and the higher tiers include more and arguably better features. Read on to learn more about their offers, features, discounts, and free trials.

TrackingTime Free

This free, albeit limited, plan is intended primarily for time and task tracking for up to three users.

At this tier, users will get the ability to set tasks and project priorities, add time manually, track tasks, projects, and clients, define billable and non-billable hours, add recurring time entries, sync due dates with the calendar, export to CSV, add task comments, add subtasks, add billable rates, and mark time entries as billed.

Reporting is available although fairly basic. And on top of all that, the TrackingTime Free Plan also comes with unlimited tasks and projects, and 100MB of file storage.

TrackingTime Pro

The Pro Plan is TrackingTime’s solution for businesses with advanced time management, collaboration, and reporting needs. And according to them, it’s their most popular product.

At $5.75 per user per month billed annually or $7 if billed monthly, users will get all of the Free Plan features, plus week, month, and team calendar views, work schedules, automatic time audits, and company and project dashboards.

They will also get project reports, report data visualizations, shared reports, invoicing, weekly email reports, timecards with extra hours and paid time off, project access control, user roles and permissions, real-time activity monitoring, client database, and employee database.

In addition to that, they will also have the ability to view and edit time for team members, set time estimates for projects and tasks, integrate with Google Calendar and Microsoft Outlook, export to PDF and Excel Group, and filter data by clients, employees, or custom filtering options.

Storage-wise, users can store up to 10 GB per user with the TrackingTime Pro Plan.

TrackingTime Freelancer

Starting at $8 per user per month when billed annually, TrackingTime’s Freelancer plan serves as an all-in-one work management tool designed specifically for solo freelancers.

With this plan, users can get access to project management, time tracking, and invoicing tools to help them manage their projects efficiently. Project and time data can be easily exported to CSV, Excel, and PDF formats for easy sharing and record-keeping. There are also task management features that allow you to organize your workload effectively.

TrackingTime Business

The Business Plan is TrackingTime’s best offer for businesses with advanced security and support requirements and needs for custom automations and integrations. At $10 per user per month billed annually or $12 if billed monthly, users will get all of the features of the previous tiers, plus audit logs, Google SSO, 99% Uptime SLA, priority support, concierge onboarding and training, custom GDRP data processing addendum, custom automations and integrations, and unlimited file storage.

TrackingTime Discounts

TrackingTime offers discounts to non-profits and educational organizations. Interested parties must get in touch with TrackingTime support to discuss their offers and options.

TrackingTime Free Trials

All of the TrackingTime paid plans can be used for free for up to fourteen days to help interested parties decide if the software is a right fit for their organization. They can avail of the free trial period without being asked for credit card details, contracts, or signatures. They will only be asked to input credit card details at the end of the trial period, should they decide to continue their subscription. Otherwise, their accounts will be reverted to the Free Plan.

1. Powerful Project Management

One of the things that I truly like about TrackingTime is the superb and thoughtful design of their project management features. With multiple views that focus visibility on various important aspects of projects, the software allows businesses to see not just the big picture, but the essential details that contribute to it as well. It gives them an eagle-eyed understanding of progress and allows them to determine priorities and allocate resources for optimal profitability.

With TrackingTime, businesses can track progress, share files, and create custom reports to streamline daily work and visualize every task teams are working on. It improves employee performance by helping manage and coordinate team efforts efficiently, promoting transparency by keeping everyone in the loop, and building a culture of trust between management and employees and among everyone across the ranks.

The TrackingTime project List view and Board view are geared to allow collaboration and open communication between and among teams through the assignment of tasks and subtasks, file sharing, and adding descriptions, notes, and comments to any task or project. It protects sensitive project data with permission management that ensures users are only able to access data relevant to their permission level. They also facilitate task and due date tracking with task sharing and the ability to set due dates. Kanban boards help sync work and ensure that the creation and completion of projects and tasks are ordered by priority and accomplished on time.

The Project Timeline dashboard helps projects stay on track with a visualization of progress in the form of milestones. These milestones are accompanied by descriptive titles of the required output and profile icons of the employees assigned to the task, which helps businesses keep track of who’s responsible for what and when it should be delivered. With this board, TrackingTime helps identify possible bottlenecks, assists in resource allocation, and visualizes how tasks and projects relate to each other.

The Project Report ensures that projects run on time and on budget with highly visual representations of team progress that foster uncomplicated analysis and sharing to positively influence future decisions and secure growth and profits. It displays the total project completion percentage, the total number of hours spent on the project, the due date for delivery, and the total number of tasks. For more detailed analysis, it breaks down the hours per team member and displays how many assigned tasks they’ve finished, how many hours they’ve worked in excess of estimates, and if they are late on anything. Tasks are further compartmentalized as in progress, completed, or overdue to ensure that focus is directed where it needs to be.

2. Time Cards

TrackingTime offers a unique and very useful functionality with its Time Cards feature. It is a solution intended for compliance with legal requirements that effortlessly gathers, stores, and provides access to accurate employee clock-in and clock-out data that also eliminates the need for tedious and error-prone manual recording.

With this feature, timecards are generated automatically from time entries captured by the time and attendance tracker on a monthly basis. Users can then review, edit, or regenerate new ones in case they are inaccurate. Once accuracy is verified, employees can submit the time cards and check the approval status with only a series of clicks. In case more corrections are needed, there is an option to revert the submission for further editing. To help keep timecards up-to-date and ensure approvals are on time, TrackingTime sends email notifications to remind employees to complete their timecards and to remind admins about timecards with pending approval.

Aside from records of their clock-in and clock-outs, timecards also contain important information about employee activities such as time off, overtime, and breaks. Time off and overtime can be added manually for timecard recalculation, and breaks are either scheduled or auto-detected by TrackingTime when the gap between time entries is greater than the period of minutes selected. Admins receive these timecards every month for their approval, and they can either be approved one by one for a closer review, or in bulk for efficiency. They can also be exported easily into PDF, XLS, or CSV documents for convenient sharing and storage.

Having mentioned all of that praise, I must also say that the accuracy of the timecards is based on the fidelity of the time tracker. And as previously mentioned, it does fail sometimes. That being said, it’s great that TrackingTime made contingencies for that with the easy edit, regeneration, and revert submission functions.

3. Insightful and Highly-Actionable Time Reporting

One of the features that make TrackingTime stand out is the variety and scope of its time reporting. Administrators can analyze productivity with relative ease using visually appealing time reports that make sense of the numbers gathered by the time tracker. These reports can be sent to clients for maximum transparency and to foster trust and understanding, and be used for decision-making to propel businesses forward with realistic and data-based goals.

User reports visualize performance so managers can make decisions geared to improve productivity, identify areas of improvement, and address behaviors and action patterns that prevent individual employees from reaching their full potential. Payroll reports ensure that employees are paid their due on time, and help businesses comply with tax legalities and labor laws. Project reports give administrators a detailed view of how projects are progressing, how they track against budgets, and ensure that they are completed on time.

Creating and sharing reports with clients and team members is a straightforward process that can be accomplished in minutes. A report can be created within a timesheet, project report, or dashboard and saved to documents. They can be customized with details, descriptions, and preferred layouts that can be saved and duplicated for future use. Information can be arranged by simply dragging and dropping them into place. Permissions for review, collaboration, and editing can be granted and assigned according to users’ unique needs. Once all details are satisfactory, reports can be shared with the ease and convenience of a link to clients and colleagues alike.

However, the variety and depth of TrackingTime’s reports can be quite overwhelming, especially for first-time users. While I think that more straightforward report templates are in order, I also appreciate the detail of their reports — a balance must be made between ease of understanding and detail requirements, as a report that can’t be easily understood benefits no one in the end.

(As of March 2024)

• Capterra: 4.6/5
• G2: 4.4/5
• GetApp: 4.6/5
• Software Advice: 4.6/5
• Google Play Store: 4.1/5
• App Store: 3.1/5

Now that we’ve taken a detailed look at what TrackingTime has to offer, I believe that it’s absolutely justified to say that it is a fine piece of work if the issues plaguing it could be addressed. Its features are intelligently designed and optimized for the modern workplace. It also offers very helpful functionalities to make work smarter and more streamlined. That’s why it’s such a shame to see it marred by limitations and challenges that could be resolved with some TLC and dedicated problem-solving.

The suite of project management features is a powerful arsenal that is designed to ensure success in every project, as long as they are utilized correctly and to full capacity. The automatically-generated timecards eliminate the need for tedious and error-prone pen-and-paper processes, and are a thoughtful touch for compliance with tax legalities and labor laws with the added benefit of easy reviewing, editing, and submission. And the reports, oh, the reports. Chock-full of insights presented in visually pleasing formats that are a joy to look at, they offer an easy way of understanding the numbers pulled by the time tracker.

But as previously said, not everything about TrackingTime is on track. It suffers from its fair share of bugs, glitches, and lags that negatively impact user experience. The time tracker, its most crucial feature, can be unreliable and fails occasionally. It also requires a fair amount of manual input before starting, stopping, and switching tasks, which can be counterproductive and disrupt employees’ momentum. It also doesn’t turn off automatically after extended periods of inactivity, so if you forget to clock out at the end of the day, the timer will run until you notice the next time you’re supposed to clock in. And unfortunately, it doesn’t work offline, so that severely limits its usability for industries where workers regularly work in low to no Internet environments.

Speaking of usability, the TrackingTime mobile apps are meant to ensure that work can happen anytime and anywhere. However, due to their severe deficiencies, I doubt if this software can be useful for industries that require employees to be always on the go. Its lack of common basic functions such as computer activity monitoring accountability tools, location tracking, the ability to efficiently and automatically log actions against relevant projects without manual input, its half-baked integrations, and its very limited automations don’t help much as well.

All of that, plus the fact that customer support can be quite atrocious at times, is enough to make me say that TrackingTime is not the definitive time tracking solution that it claims to be, but it does come close to being an all-in-one solution if it could address the previously-mentioned limitations.

But it does come with relatively inexpensive plans, and there is huge potential for improvement. So if you can forgive and look past its issues and you don’t have much need for mobility, I’d say give the 14-day trial a spin and see if it fits your workflow.