This review covers:
- Overview
- What Do Users Like About Toggl Track?
- What Don’t Users Like About Toggl Track?
- What Pricing Plans Does Toggl Track Offer?
- What are the Standout Features of Toggl Track?
- Selected Positive User Feedback
- Selected Negative User Feedback
- What are Toggl Track’s Review Ratings from Review Sites?
- What’s My Final Verdict on Toggl Track?
Overview
Toggl Track is a cloud-based time tracking software developed and offered by Toggl OÜ. Functioning mainly as a time tracker, the software is intended for individuals and teams who want to know where their working hours go, replacing messy and dreadful paper-based time tracking systems that are error-prone and time-consuming to create and collate.
Aside from being a reliable time tracker, Toggl Track also has some pretty useful organizing, task managing, reporting, and invoicing features that allow users to analyze and maximize productivity through a easy-to-use, non-invasive tool.
What I really love about Toggl Track is that it can be used across a variety of devices, either on a PC as a web app, desktop app, or browser extension or on mobile — even on smartwatches! With over 100+ integrations, Toggl Track really is on track in its mission to simplify time tracking and improve productivity.
However, as promised, I will be very honest in this review. I regret to say that Toggl Track falls off the track in some areas, particularly in pricing, in comparison to similar or more powerful software.
Aside from the pricing, syncing issues between the mobile app and desktop, plus bugs reported by users present the risk of losing tracked time. While the UI is pleasant and the apps easy-to-use, it can get quite tricky to navigate at first simply due to the number of features available.
What Do Users Like About Toggl Track?
- Reports and analytics customization
- 100+ integrations with other apps
- Friendly and pleasant user interface
Find more on what users love about Toggl Track.
What Don't Users Like About Toggl Track?
What Pricing Plans Does Toggl Track Offer?
Toggl Track has a free tier and three pricing tiers: Starter, Premium, and Enterprise. Toggl Track offers a 30-day free trial for their premium plan and a 30-minute demo can be booked for their enterprise plan.
Free Plan
The free plan offers time tracking and reporting for individuals or microteams of up to 5 users. The features available for this tier include unlimited time tracking, unlimited projects, clients, tags and exportable reports.
Users also get access to the apps for web, mobile, and desktop, automated time tracking triggers, idle time detection, Pomodoro timer, CSV imports, personal desktop activity tracking, and 100+ integrations with popular tools.
Starter Plan
The Starter Plan is for small teams who need Toggl Track to work fast and smart. At $9/mo/user annually or $10/mo/user monthly, this plan has all the features of the free plan, plus billable rates, time rounding for reports, and favorite time entries.
More features include project time estimates and alerts, tasks (sub-projects), and pre-populated project templates. Users can now connect multiple calendars to one Track workspace, view tracked time in the preferred calendar, and create saved reports for quick online access.
Premium Plan
The Premium Plan is Toggl Track’s best value offer, giving you access to a set of powerful tools that build on the features of the previous tiers.
For $18/mo/user annually, or $20/mo/user monthly, businesses will get the archive clients feature, fixed fee projects, team time tracking reminders, time entry audits, and control of labor costs and billable rates for team members.
More features such as project forecasts and analysis, historical billable rates, single sign-on (SSO), time entry locking, native Jira and Salesforce integrations, and scheduling reports via email are available at this tier. Users can also add time for team members and set required fields for time entries.
Enterprise Plan
The Enterprise Plan offers custom pricing depending on team size and needs. It allows businesses to have tailored solutions for large and complex operations.
This plan has all the features of the previous tiers as well as priority support, a dedicated customer success manager with onboarding assistance, customizable solutions, and you can manage multiple workspaces under one organization. Toggl track offers volume discounts for large teams on the annual plan.
Read more about the 5 things you MUST know about Toggl Track’s pricing.
What are the Standout Features of Toggl Track?
1. Detailed Reporting
Toggl Track’s reporting feature offers businesses a clearer understanding of how their employees spend their time.
Beyond the expected summary, detailed and weekly time tracking reports that can be filtered to accommodate many levels of detail, Toggl Track also offers profitability projections, ROI, goals, and more.
These reports are designed well, enhancing readability, and help influence future action in order to help businesses be at their most profitable.
Toggl Track offers a variety of export options for reports, including Excel spreadsheets, PDFs, and CSV files. Toggl Track generates reports quickly and allows businesses to view their data in many formats for any need imaginable.
2. Insights
Toggl Track Insights is a suite of analytics tools for the Premium and Enterprise tiers that allow businesses to gain deeper insights into their team’s productivity and project profitability. What I like about this feature is that it complements the reporting feature solidly, giving businesses an edge in analyzing company performance from various angles.
With this feature, users can get more detailed information on project performance and team members’ contributions. Toggl Track’s Insights provides top-level analytics into performance trends over time as well as comparisons between different team members.
The data processed by Toggl Track’s Insights such as trends in project profitability, employee profitability, and comparative analysis can be viewed as easily understandable visuals and can be exported into CSV or Excel in a matter of clicks.
3. Flexible Time Tracking
With multiple app versions that can be used on almost any Internet-connected device — from PC to mobile and even smartwatches — TogglTrack helps employees track hours anytime, anywhere. The flexibility provided by this variety of apps and the extensions, plug-ins, and integrations ensure that location or device preference is never an issue when tracking time.
Toggl Track also works offline, giving users the ability to track time even in environments with low to no Internet connection, with the option to sync offline-tracked time when a reliable connection is available. Users can also choose to use the timer or manually add hours.
Time entries can also be viewed in a calendar format through integrations with Google and Outlook calendars.
4. Lots of Integrations
Toggl Track integrates with more than 100 productivity tools such as Asana, Evernote, GitHub, GitLab, Jira, Notion, Google Calendar, Outlook Email and Calendar, Salesforce, Slack, Zapier, Xero, and more.
By installing the browser extension, users can embed and manage the Toggl Track timer on the interface of any of the supported integrations, allowing users to enable or disable where it will embed. This allows for an almost zero-disruption experience when onboarding TogglTrack into existing workflows, reducing setup friction.
The REST API allows users to build their own integrations to further enhance Toggl Track’s adaptability to businesses’ IT ecosystems, and several exciting examples of this are BeeMinder, CData, Domo, and Zoho Desk.
5. Pomodoro Timer
The Toggl Track Pomodoro Timer is a thoughtful addition that busts procrastination and helps maintain a healthy work experience.
It is a mental health must-have for individuals concerned about having a balanced and non-toxic work experience, as it allows users to set a timer for productivity with accompanying rest intervals. Studies have shown that these intervals significantly increase productivity and reduce stress.
The Pomodoro Timer can be used via the desktop app where it can be configured according to user’s needs or preferences, or through the browser extension, which will continually show break reminders as long as the browser window is open.
Selected Positive User Feedback:
- “I really like how easy it is to track time with Toggl Track. The interface is user-friendly, and the reports give me a clear overview of my work. Plus, the integrations with other tools make it even more convenient.” António M. (Source GetApp)
- “Easy to use, great user experience, and extensive integration capabilities. Reporting is easy and powerful. Most time tracking and reporting features are available on the free tier, and are good enough for a freelancer.” Verified reviewer in Information Technology and Services (Source GetApp)
- “The detailed, customizable reports provide invaluable insights into our productivity and project progress, helping us identify areas for improvement and celebrate our successes.” Yugo M. (Source G2)
- “Super easy to use and manage timekeeping across multiple different projects. Reporting is simple, and I love the reminders when I forget to turn my timer off.” Katelyn S. (Source Capterra)
- “It’s made time tracking really seamless and gives me brilliant data to understand how I use my time, which helps me make more robust and realistic plans.” Matt K. (Source Capterra)
Selected Negative User Feedback:
- “failure to sync – and not knowing why – has been giving me anxiety for possibly losing data and then losing time in troubleshooting and recovering the information I need.” – Pate Ricafort (Source Google Play)
- “I like the idea, but the application is so buggy it’s insane. Lagging, can’t edit most of the times. Yes they are still present after update.” – Norbert Gál (Source Google Play)
- “The timer never syncs for me, so I have entries on my phone that never gets uploaded and entries on my PC that I don’t see on my phone…” Odain Chevannes (Source Google Play)
- “Often clunky to add in a new log which makes using it less attractive and easier to forget to do it.” Ash M (Source GetApp)
What are Toggl Track's Review Ratings from Review Sites?
(As of October 2024)
- Capterra: 4.7/5
- G2: 4.6/5
- TrustRadius: 9/10
- GetApp: 4.7/5
- Google Play Store: 4.5/5
- App Store: 3/5
What's My Final Verdict on Toggl Track?
Toggl Track might not be the best choice for businesses looking for more detailed reports that get into the nitty-gritty of things, as its reporting scope can be limiting for some users.
There have also been significant reports of the apps and extensions bugging and crashing, leading to unsatisfactory experiences that include the risk of losing tracked time. For the steep price of its paid plans, Toggl Track can be replaced by lower-priced or free software that have similar or even better features.
However, I’m a fan of the UI and design and I think Toggl Track is fine for personal use if the limited free plan features are substantial for your use case. Or simply if you’re not particularly concerned about the price of its plans or its limitations and the challenges encountered by other users.
