This Review Covers:
- Overview
- What Do Users Like About Timeero?
- What Don’t Users Like About Timeero?
- What Pricing Plans Does Timeero Offer?
- What are the Standout Features of Timeero?
- Selected Positive User Feedback
- Selected Negative User Feedback
- What are Timeero’s Review Ratings from Review Sites?
- What’s My Final Verdict on Timeero?
Overview
Launched in 2019, Timeero is a time and workforce tracking software that aims to deliver unparalleled field insights and customer support.
Having heard the rave reviews of users, I would say they’re doing a pretty good job with the latter. As for delivering unparalleled insights, the platform is equipped with features that allow businesses to monitor employee work hours, track location and mileage, and generate payroll reports. After trying out this app myself, I have to say I’m pretty impressed.
The interface is easy to navigate, and the walkthrough tutorial makes setting up a breeze. I also had to try out their customer support through their chat feature, and I received a response in a matter of minutes. Great turnaround time.
To help streamline work management, Timeero has the Jobs feature found under Jobs & Tasks. You can add their description, location, and assign them to your team.
There’s also a mileage tracking option for each job, which collects mileage logs as your team travels throughout the day. It’s a handy feature, especially if you have a mobile workforce. You can start tracking time and location for Jobs via the web or mobile app.
There’s definitely a lot to like about Timeero, but as with any software, it’s not perfect. Occasional software bugs and glitches, primarily within the mobile app, affects the overall user experience. Something to note, the mobile app requires precise location access at all times, even when it isn’t opened.
Integration-wise, Timeero only has 12 integration options available, which isn’t a lot. This could pose challenges for users looking to integrate it into their workflows seamlessly.
What Do Users Like About Timeero?
- User-friendly interface
- Great tech support
- GPS and mileage tracking
What Don’t Users Like About Timeero?
- Glitches and bugs with the mobile app
- Requires background location tracking
- Limited integrations
What Pricing Plans Does Timeero Offer?
Timeero offers a range of pricing plans designed to cater to the diverse needs of businesses, whether they’re small startups or established enterprises. These plans will cost you anywhere from $4/user to $11/user monthly.
Basic
The Basic plan gives you access to Timeero’s core features: Time Tracking, GPS Tracking, and Mileage Tracking.
You can track time both on the web and mobile app and enable GPS tracking to keep tabs on employee location while they’re clocked in. The Mileage feature on the other hand, works to simplify tracking and reimbursing travel expenses by recording employee travel routes and distance travelled.
You can get the Basic plan for $4/user monthly. It’s a good starting point for small businesses or startups looking to implement a reliable time tracking solution without breaking the bank. Important to note that the Basic plan can only cater to a maximum of 10 users. Any more than that, and you’ll need to subscribe to their pro plan.
Pro
Unlike the Basic plan, which is only limited to 10 users, the Pro plan accommodates unlimited users. It introduces features like Jobs, Time Off Management, and Scheduling while maintaining Timeero’s core functionalities. Integrations are also made available in this plan, allowing you to connect it with the apps you already use.
The Pro plan also enhances communication by allowing you to send message blasts and attach files and photos. A nice-to-have when it comes to giving announcements and providing proof of work, storing expense receipts, and facilitating better documentation of tasks and projects.
A level up from the basic GPS tracking tools, the Pro plan has a Geofencing feature that lets you set authorized locations where your team can clock in and out. What’s more, you can even set the system to automatically clock in employees as they enter a work site and clock out as they leave. This level of automation streamlines the entire process, making it easy and efficient.
The pro plan will cost you $8/user monthly.
Premium
Gain access to everything Timeero has to offer with the Premium plan priced at $11/user monthly for unlimited users. This plan includes all features from the previous plan and adds Commuter Mileage, Suggested Mileage, and Location Addresses to the mix. It also lets you automatically clock out users when their GPS is turned off.
While Timeero’s integration options are limited to only 12 with other plans, the Premium plan offers a solution that can help lengthen the list. Subscribers to the Premium plan gain exclusive access to the app’s Public API.
This API allows you to integrate Timeero with various other tools and systems, extending its functionality and enhancing its adaptability to your specific needs.
Enterprise
Timeero offers a tailored solution for large organizations with 1000+ users through their Enterprise plan. When you opt for the Enterprise plan, you gain access to a suite of exclusive benefits.
These include a Dedicated Account Manager who is there to provide personalized support and guidance, ensuring that your experience with Timeero is precisely aligned with your goals.
Priority Support is another feature, ensuring your queries and concerns receive swift attention. Single Sign-On (SSO) integration enhances security and user convenience, simplifying access to the platform. Additionally, the Enterprise plan offers Custom Implementation, allowing you to adapt Timeero to your organization’s specific workflows and processes.
The pricing for this plan varies and is available upon contacting their sales team.
What are the Standout Features of Timeero?
1. Scheduling
Aside from time tracking, Timeero also has a scheduling feature that allows you to create and edit schedules in real-time, eliminating scheduling conflicts and saving you valuable time.
You can simply drag and drop schedules on employee calendars and employees will receive mobile notifications when they’re assigned to a specific work schedule. Employees can be given permission to accept or decline these shifts right on the platform so employers can make necessary adjustments in advance.
If an employee doesn’t clock in within 10 minutes of their scheduled shift, an email alert will automatically be sent to the Admin. In these situations, you can head over to the “Who’s Working Now” tab to swiftly identify available employees who can step in to cover the shift.
The scheduling feature is offered in both Timeeros’ Premium and Pro plans.
2. GPS Tracking
Timeero’s GPS tracking feature provides real-time location data for your employees. With this system, you can easily track where your team is at any given time, ensuring they are where they should be. You can also view a breadcrumb trail of their past locations and receive alerts if they go outside designated areas.
All location-related data is easily accessible via the dashboard. This data ensures that you have easy access to your employees’ whereabouts, helping you make informed decisions. You can even set up geofencing, which restricts clocking in and out based on location, enhancing location control.
3. Mileage Tracking
For businesses with a largely mobile workforce, Timeero offers a robust mileage tracking feature that simplifies the process of monitoring employee mileage accurately and efficiently. It leverages Timeero’s GPS capabilities to help you view your team’s routes as well as their start and end travel times.
On the premium plan, Timeero also offers a great suggested mileage feature to help you avoid overpaying for unnecessarily long routes. It shows the shortest route for a destination and compares it with the actual route taken, showing the mileage difference. This can be helpful for cost optimization.
You can view real-time mileage logs under the “Time & Mileage” tab. You can also generate mileage reports for a specific date range and for both hourly and daily flat-rate workers. The reports include data on total miles and reimbursement costs. This data can be exported to Quickbooks.
4. Reporting
Timeero’s reporting feature simplifies generating and customizing reports for businesses. You can easily access a variety of reports via the web portal. Once generated, you have the option to export reports to either a CSV or PDF format.
If you’ve integrated your Timeero account with your payroll provider such as Gusto, you can directly export data related to time worked and mileage costs into your payroll system for added convenience.
Customizing your reports is pretty straightforward. Simply log into the web portal, navigate to Company Settings, and select Reports. Remember to click Save once you’ve made your customizations.
Timeero offers several report categories, including user or group-specific reports, job-based reports, date range reports, totals-only reports, and mileage reports. There are also options for daily flat rate workers, PTO tracking, and weekly summaries, providing a comprehensive suite of reporting tools to meet your business needs.
Selected Positive User Feedback
- “Timeero is easy to use, has great customer support and is relatively easy to integrate on it’s own into the company business. – Jonathan V. (Source G2)
- “We were searching for a tool that could help our customer understand the territory and route patterns of their sales teams. Timeero paired well with our expectations and open to new feature requests as well.” – Nick F. (Source G2)
- “It is an intuitive platform that has greatly reduced the administrative burden of tracking mileage.” – Jim K. (Source GetApp)
- “Simplicity of the system and the cost. It makes are daily methods of scheduling appointments, tracking our mileage and time spent with clients extremely easy and streamlined..” – Michael C. (Source Capterra)
- “Everything is user-friendly and gets the job done while being price efficient as well.” – Samyar D. (Source G2)
Selected Negative User Feedback
- “For timecards being approved, they are not turning green. Also, it randomly keeps logging me out. After every update, I get a new problem.” – Shannie (Source Google Play)
What are Timeero’s Review Ratings from Review Sites?
(As of October 2024)
- Capterra: 4.4/5
- G2: 4.8/5
- GetApp: 4.4/5
- Google Play: 4.4/5
- App Store: 4.3/5
What’s My Final Verdict on Timeero?
Timeero presents itself as a versatile time and workforce tracking solution especially suited for businesses with a mobile workforce.
A thing I liked about Timeero, which I think many mobile workforces will find extra valuable, is its mileage tracking feature. It can precisely measure the mileage associated with your employees’ travels based on their GPS logs. Not only that, but it also shows you the shortest route to a destination while comparing it to the actual route taken.
Its reporting isn’t half bad either, letting you create custom reports that show the exact data you need. If they could add more filters and visual charts to these reports, I think they could even be more powerful.
The issues with their Android app are also something they should look into, given users’ feedback about frequent bugs and glitches. These can definitely ruin the user experience. Users might also have difficulty incorporating Timeero into their workflow given that they only have limited integrations available – only 12 last time I checked.
All in all, Timeero still would make a good choice for businesses looking to automate their time and mileage tracking process. Is it the best time and workforce tracking software? I wouldn’t say so. But it does get the job done. And their top-notch customer service is definitely a plus. I suggest you try their free trial and see how well it fits your workflow.
