Honest Review:
TimeCamp

Excellently conceptualized software with robust API but an unreliable mobile time tracker.

Written by Asim Qureshi
By Asim Qureshi, CEO Jibble
As a CEO of a time tracking software company I need to know what my competitors are up to. That means my team and I are often researching about and/or playing around with their products, you know, it’s part of the job. Here, I share my findings of that research, giving credit to those competitors where credit is due and being honest about which products I believe you really need to avoid. And so, there you have it, this review, and in it, I try to be honest, fair, and insightful. I hope it helps you make the right decision…

This Review Covers:

Overview

TimeCamp is a time tracking and project management software designed to streamline productivity monitoring, timesheets, invoicing, budgeting, and attendance tracking through automation. With its array of features, TimeCamp provides a comprehensive workforce management solution that helps businesses achieve their maximum potential. 

These include an automated time tracker and keyword-based tracking that captures billable hours while working unobtrusively in the background. Also offered is productivity monitoring that allows employers to see exactly where individual employees’ work hours are spent on different apps and webpages. 

TimeCamp’s reporting provides actionable and up-to-date data on individual and team performances, project profitability, attendance, work patterns, finances, and more. It also integrates well with third-party apps for payroll, project management, scheduling, and development.

However, TimeCamp presents quite a few downsides that we can’t ignore. The level of detail provided in the reports is different when users export the report, not providing as much information as on the report present on the software.

Information on the web app doesn’t always update in real-time, users have to refresh the webpage to receive updated information. Occasional bugs and poor synchronization across devices also present a headache for users.  

The mobile app also leaves much to be desired — it is slow, has issues with updating hours, and can be unreliable. Which is probably why it has measly ratings on the App Store and Play Store. 

But for all these faults, I’d still say that I like the idea of TimeCamp and its features. It’s great that they have automation as a foremost consideration to cut down on the agonizing and costly hours spent on administrative tasks that can now be done in a matter of clicks and a tiny fraction of the time they usually take. And they have a pretty responsive and dedicated customer support staff too, ready to answer any inquiries and help out with any troubles with the software.

TimeCamp layout showing timesheet dashboard

What Do Users Like About TimeCamp?

  • Many integration options
  • Great customer support
  • In-depth reports

What Don't Users Like About TimeCamp?

  • Substandard mobile app
  • Synchronization issues
  • Complex to start with initially

What Pricing Plans Does TimeCamp offer?

TimeCamp offers five plans, one free and four paid. The free plan has the most basic features, while the paid plans progressively get more features as the tier goes up. Here’s what each plan has to offer.

Free

The TimeCamp Free plan is only suitable for very small and simple operations without complex reporting, billing, and invoicing needs. Features include the timer, manual time entries, weekly timesheet, calendar, auto tracking, personal activity timeline, idle time tracking, keyword tracking, geofencing, GPS location tracking, the ability to add time for others, and to track time in 80+ popular tools with the browser plug-in. 

It can be used by unlimited users for unlimited projects on web, desktop, and mobile apps, and on any device as a time clock kiosk. Its management features include project templates, bulk editing, and project importation via CSV. It also has 10+ time tracking reports that can be exported to PDF, and integration options with Trello Power-Up and access to the API.

Starter 

TimeCamp’s Starter plan is designed for better time and billing, and has all the features of the Free plan plus attendance tracking, time-off, overtime tracking, invoicing, unlimited tasks, attendance reporting, time off and overtime reports, time rounding, and the ability to export reports in Excel and Google Sheets. 

At $2.99/mo/user billed annually or $3.99/mo/user billed monthly, this plan is reasonable enough for small operations with needs for more efficient time tracking and deeper insights.

Premium

TimeCamp’s Premium plan offers enhanced features designed for better profit and productivity tracking.This plan costs $4.99/mo/user billed annually or $6.99/mo/user billed monthly. 

you’ll get all the features of the Starter plan plus additional features like app & websites tracking, private time, activity levels, and window title tracking. More features include billable time tracking and users can now export invoices to Quickbooks and Xero. 

Stay organized with project archiving, receive scheduled email reports, and gain insights with unlimited teams, tags and subtasks. Plus, receive budgeting alerts, hide time and pages as needed, and ensure accuracy with time rounding capabilities.

Ultimate

The most popular among the TimeCamp plans, the Ultimate plan is designed for users to have better analytics and collaboration features. It has all of the Premium plan’s features, plus timesheet approvals, expenses, screenshots, mandatory tags, custom user roles, SSO login, 2-factor authentication, billable rates, historical billing rates and labor costs. 

More features include access to an audit log, time entry history, custom user roles, user custom fields, pivot tables and fixed fee projects

At $7.99/mo/user billed annually or $9.99/mo/user billed monthly, this is where things start to feel a bit pricey, but depending on the needs of the business, it might just be a viable solution well worth the price.

Enterprise 

Enhancing management and security for businesses with tailor-made solutions for unique enterprise-level needs, the TimeCamp Enterprise Plan is self-hosted and has all of the features of the previous tiers, plus custom integrations development services, private SaaS, and custom SLA. Users on this tier will also get priority support with a dedicated customer success manager who will help with training and set-up. The Enterprise plan starts at $11.99/mo/user billed annually or $14.99/mo/user billed monthly.

What are the Standout Features of TimeCamp?

1. Automatic Time Tracking

Automatic time tracking is the star feature of TimeCamp, and for good reason. It is designed with unobtrusive efficiency in mind that promises minimal effort and maximum accuracy. Working quietly in the background, it eliminates the need for complicated and frustrating clock-in procedures that consume time and energy that could otherwise be devoted to actual work.

The keyword-based time tracker is also a very cool touch. Instead of bogging users down in multiple task switches throughout the day, TimeCamp takes note of keywords and phrases set-up by users on window titles and URLs and automatically starts tracking time for specific tasks they are relevant to whenever they appear on active windows or URLs. 

This allows users to focus on work without the usual distraction brought about by switching between tasks and projects and ensures that administrators get an accurate view of how time is spent on tasks.

The data captured and organized by TimeCamp in automatic time reports isn’t just useful for management, but can also help employees understand their work patterns and identify where they can improve, leading to more profitable time usage and better performance.

Interface showing option to start a task and background showing previous activity.

2. Robust Productivity Tracking

TimeCamp’s productivity tools are designed to help businesses streamline the process of keeping an eye on employees to ensure that they are performing at their best whenever they are on the clock. It does this by keeping a log of all websites, apps, programs, and documents used during clocked-in periods. This allows managers to pinpoint exactly where employees spend their time, and if time has indeed been spent wisely.

That level of monitoring may sound daunting and quite invasive, and to a certain degree, it is. Especially for remote workers in work-from-home arrangements where the line between personal and professional time is blurred, having details of their personal lives and sensitive information leaked to colleagues through TimeCamp’s computer usage recording is a valid fear. 

However, TimeCamp has a private time feature that users can use to prevent the software from tracking any computer activity during periods that it is in use. 

Aside from computer usage, TimeCamp also has an employee attendance monitoring feature that remembers the beginning and end of daily working hours and even all breaks throughout the day.

The data captured by the TimeCamp productivity tracking tools are automatically generated into highly visual reports chock-full of valuable insights that are extremely valuable in plotting routes of action for increased productivity, enhanced time utilization, and identification of problem areas where a little more focus and redirection is required.

Time spent on different activities and apps displayed.

 

3. Smart Invoicing

TimeCamp allows businesses to create accurate timesheets based on data captured by the automatic time tracker and productivity tracking features, control costs, and invoice clients all in one place. This is especially useful for businesses that want to cut down on time and costs incurred by administrative functions without sacrificing precision and reliability, allowing them to focus on growth.

With TimeCamp’s smart invoicing, the bills sent to clients are assured to be 100% accurate as they are based on tracked billable hours. These are presented in customizable and highly detailed invoices that can be tailored to reflect businesses’ brand identities. And when it comes to getting them where they need to be, exporting and sharing is a breeze via PDF, email, and even private links.

TimeCamp’s invoicing also promotes profitability by allowing employers to have adjustable rates for specific projects, tasks, and employees, giving them a real look at how costs stand against revenue and potentially catering to every unique situation that businesses may encounter.

Best of all, it also facilitates automatic payment reminders and online payment processing in a variety of currencies to ensure that businesses get paid, wherever they may be in the world. It also plays nice with a lot of third-party accounting software such as Xero, QuickBooks, and other heavy hitters.

Display of an invoice with project and tracking details.

4. Insightful Reports 

Reports are the backbone of future action, and businesses would want the best and most actionable insights from their project management software.

Fortunately, TimeCamp has more than 20 built-in report varieties to help businesses extract and process crucial information needed to create data-driven decisions leading to better allocation of resources that ultimately result in better productivity and profitability.

These reports can even reflect real-time developments to ensure that key information about performance, work progress, budget, and project status can be served piping hot, on demand. 

In addition to all of that, TimeCamp helps businesses become transparent with clients through shareable report formats that can be sent via email.

Reports showing for each employee 

Selected Positive User Feedback:

  • We’ve been using the TimeCamp platform for few months to manage our resources’ timesheets, and we’ve found it to be both sophisticated and flexible. The platform allows us to easily add clients and projects, and it maintains resource billing rates at the project level. Configuration and maintenance of TimeCamp are straightforward, and we were able to set it up for our organization with minimal support” – Venkat P. (Source G2)
  • Easy to use, I can export reports in order to formally charge my clients for the time spent on them. What I like the most is that those reports help me to be transparent with my clients so they know exactly what are they paying for. And on the other side it also helps me to better know how much time I dedicate in average to a project, so I can make better quotations to future clients.” – Arturo T. (Source G2)
  • Timecamp is easy to use. I use it daily in my work, including various features like reporting. Implementation and integration into the business was fairly seamless. Customer support seems fairly good, though have not had to rely much on support.” – Lazar P. (Source G2)
  • TimeCamp has shown itself to be very useful! It has a lot of useful features. such as automatic project tracker, task widget, weekly timesheets and progress reports. And it’s so very convenient to use. I simply installed it on my PC, and it tracks my activity every day.” – Germans R. (Source G2)
  • thanks to this software I’m really more productive and I save a lot of time because this software adapts to my habits, so it anticipates my future actions and gives me the results I need.” – Bengono L. (Source Capterra)

Selected Negative User Feedback:

  • Sometime lines selected with checkbox somehow unselect themselves so you have to do it again which is frustrating if trying to allocate several separate lines to move from one section to another” – Mark F. (Source G2)
  • “We’ve had some hiccups with the TimeCamp desktop app for app and web record. Although support has been good, ideally we would like the app to run smoothly on all users’ computers.” – Noe M. (Source G2)
  • he initial setup can take a little time, and some of the settings are not the most intuitive” – Marieme M. (Source G2)
  • Sometimes there is a bug when your timer doesnt stop even when you clicked stop button.” – Matej M. (Source G2)

What are TimeCamp's Review Ratings from Review Sites?

(As of October 2024)

  • Capterra: 4.7/5
  • G2: 4.7/5
  • TrustRadius: 8.4/10
  • GetApp: 4.7/5
  • Software Advice: 4.7/5
  • Play Store: 3.6/5
  • App Store: 3/5

What's My Final Verdict on TimeCamp?

To sum it all up, TimeCamp does work great as a time tracking and workforce management tool that many users reported helps maximize productivity and streamline business operations. 

With features like automated time tracking, productivity monitoring, smart invoicing, and insightful reporting, TimeCamp enables businesses to make data-driven decisions, optimize time usage, and enhance performance. Its integrations with third-party apps, including project management and payroll tools, add to its practicality and efficiency.

TimeCamp’s standout features, such as keyword-based time tracking and detailed productivity analysis, allow teams to focus on tasks and track them without manual effort. The comprehensive reports offer actionable insights into work patterns and project profitability, helping businesses identify inefficiencies and make informed adjustments. The smart invoicing feature further simplifies billing by using tracked hours to create customizable invoices, saving time and reducing administrative tasks.

However, users should note some drawbacks, like synchronization issues, occasional bugs, and a less reliable mobile app. Manual page refreshes and report export inconsistencies can also be challenging for teams that need real-time accuracy. Despite these, TimeCamp’s core features and responsive customer support make it a valuable asset for businesses prioritizing automation and workforce management.

With plans ranging from a free option for basic needs to more comprehensive paid plans, TimeCamp offers solutions for various business sizes and budgets. This flexibility makes it a worthwhile consideration for organizations looking to streamline time tracking and improve productivity.