Background
The German-Malaysian Institute (GMI) is a hub for advanced skills training that combines practical and theoretical education in engineering.
It offers a variety of programs, including diploma courses, A-Levels, technical skills upgrading, and train-the-trainer initiatives as well as industrial consultancy and services.
GMI was formed through a joint venture between the Malaysian and German governments, and began enrolling students in 1992.
Photo by GMI
The Struggles with the Old System
GMI had previously relied on a punch card system. While functional, this system creates several challenges:
- Outdated System: Punch card systems prove to be outdated today due to its inaccuracies, inefficiencies, lack of flexibility, and the administrative burden it creates.
- Not Cloud Based: The absence of a cloud system restricts remote access and limits flexibility for employees.
- Manual Data Sharing and Transfer: GMI struggled with the inefficiency of manual processes which are prone to errors, slowing down operations.
Challenges That Pushed GMI to Change
The key issues that made GMI opt for a change were:
- Shortcoming in accurately tracking the hours lecturers spend on classes, leading to discrepancies in workload assessments and impacting performance evaluations.
- Failure to calculate overtime accurately, resulting in payroll errors, affecting its employee satisfaction and compliance.
- Inability to enter remarks while tracking time which limited context and clarity, making it harder to address specific issues related to time management.
GMI’s Time Tracking Key Requirements
GMI’s key requirements were for a time and attendance system that offers:
- The ability to input activities against time tracked.
- Comprehensive reports for attendance, with the hours tracked on each activity.
- The capability to record members’ locations with their time entries.
Why GMI Chose Jibble Time Tracking
- Comprehensive Reporting: It provides detailed attendance reports, clearly showing hours tracked for each activity.
- Location Tracking: The software records users’ locations with time entries for enhanced accuracy, through features like GPS, geofencing and live location.
- Seamless Integration: Jibble integrates easily with project management and payroll systems, streamlining workflows.
- Customization: Jibble is easy to use and can be adjusted based on the company’s needs and requirements.
How Was the Onboarding Process?
Here’s what Servus had to say about Jibble’s onboarding process:
“The onboarding process took 3 weeks to complete including the training session. What we experienced was nothing short of excellent.
Jibble sent us Mr. Amirrul who, not only gave us the pre-sales presentation, but also went extra miles in assisting us during the implementation and early adoption days.
Hence, our onboarding, involving 400 employees, was carried out smoothly, due to a well-planned execution.”
The Benefits Immediately Identified Post Onboarding
The immediate benefits identified post-onboarding were:
- Efficient management of different teams with enhanced grouping options
- Tailored user experiences to meet specific team needs
- Easy access to detailed reports for better insights
- Quicker, data-driven decision-making on attendance and productivity
Main Method of Jibbling In and Out
The key methods for time tracking for GMI is through:
- Jibble mobile app: which allows for convenient clock-ins from anywhere with real-time updates and location tracking,
- Kiosk: which offers a centralized, user-friendly station with biometric security features.
Additional Insights/ Comments
Since starting with Jibble 1 and upgrading to Jibble 2 in August 2023, GMI’s user experience has significantly improved.
The transition to Jibble 2 introduced the company to a range of enhanced features, such as grouping options and customizable settings tailored for different teams, which have streamlined its processes.
Additionally, the introduction of more report filters has allowed GMI to gain deeper insights into their data, making it easier to analyze attendance and productivity.
Remarkably, all these additional benefits came without an increase in cost, demonstrating Jibble’s commitment to providing value to its users.
Overall, this seamless upgrade has greatly enriched GMI’s experience, allowing them to work more efficiently and effectively.
Conclusion
GMI adoption of Jibble has streamlined team management, provided personalized user experiences, and improved data analysis capabilities., through an all-in-one system.
The software provided valuable time tracking features, including GPS tracking and comprehensive reports, as well as customizable settings for different teams, enhanced grouping options, and additional report filters, all without a cost increase.
As a result, GMI has experienced quicker decision-making based on actionable insights, and maximized value from its investment in the software.
Jibble offers time tracking abilities for various industries including property maintenance, construction, education, healthcare, remote, consulting, hospitality and more!
